FAQ

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FAQ

how can we help you?

How can I know my size?

We leave you a link where you can access and see all our sizes compared to other brands and also with numerical sizes from other countries. You can see it by clicking here.

What if the product I want is out of stock?

There are times when we do not have the size you ask for, either because it is out of stock or because we do not offer it.

In these cases, if it is out of stock, you must click on the NOTIFY ME button that will appear instead of "Add to Cart" and if you tell us the model, we will manage your order. For these cases, a transfer of 50% is made at the time of request and the remaining 50% before shipment.

If you want a different size from the ones that appear, contact us via email squali@squaliswim.com and we will process it in the same way as when a size has run out.

What are the delivery times?

The delivery time for the swimsuits we have in stock is 48 hours.

If the order is not in stock, it will take approximately 4-5 weeks to ship. However, every so often you will receive an email in which you will know where your swimsuit is in the process and we will send you gifts in the emails :)

We will be attentive to all orders, but if there is a problem and the shipment is delayed, write to us at squali@squaliswim.com and we will attend you in a totally personalized way.

Shipments to all Spain?

We ship to all of Spain, including the Canary Islands and the Balearic Islands. At the moment we do not manage international shipments, but we are working on it.

Can I return the order that I have made?

In case you are not satisfied with the purchase, please contact us at squali@squaliswim.com and tell us to solve this problem. You can also take a look at our terms and conditions of purchase.

I want custom designs for my club

In that case, get in touch by email at squali@squaliswim or on the Contact page of our website and we will assist you.

We not only make personalized swimsuits but all the equipment that your club may need. Besides:

- We do not ask for minimum units

- We make two free design proposals

- We take an average of 4-6 weeks to deliver

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